Hearing Aid Cleaning
For a simple hearing aid cleaning, contact our clinic at 541-779-7331. After calling, you can either drop off your hearing aid(s) and wait to be contacted to pick it/them up or drop it/them off and wait in our lobby until they are cleaned.
Hearing Aid Troubleshooting
Problem: Hearing Aid Sound is Weak or Dead
Check to make sure you have a fresh battery in your device and replace the battery regularly as needed. The most common reason for a hearing aid to sound weaker or dead is that it is clogged with wax or debris. If your hearing aid has a wax guard, try replacing it with a new one. If you have cleaning tool (brush or pick), clean both the microphone and receiver (speaker).
Problem: Whistling or Feedback
Make sure the device is properly inserted into your ear canal. If it is still creating feedback, you may have blockage of wax or debris in your ear canal, or the device may not be fitting properly.
Problem: The Hearing Aid is Slipping out of your Ear
Schedule an appointment with your hearing aid provider to determine if a different size or style is necessary.
Problem: The Hearing Aid is Uncomfortable or Painful
Check to see that you have the hearing aid properly inserted into the ear. It may be due to wax buildup in the ear canal.
If the discomfort persists, you may need the hearing aid shell to be modified or remade for a better fit.
Next Steps
If your hearing aid is still not performing properly, it may be time to schedule an appointment with your hearing aid provider or contact the clinic for a drop off with our hearing aid technician
In-the-Ear (ITE) Hearing Aids
For video tutorials regarding cleaning, inserting/removing, charging and user guides, visit Resound’s website.
Receiver-in-Canal Hearing Aids
For video tutorials regarding cleaning, inserting/removing, charging and user guides, select the link below.
Review videos and user guides regarding cleaning, inserting/removing and charging your devices.
Call Oregon Ear, Nose & Throat Center at (541) 779-7331 for more information or to schedule an appointment.